نتكلم العربية، الإيطالية والإنغليزية

Hilton Milan

(2509)
تقييم 4.3/5

معلومات هامة

المدينة :  ميلانو- MILANO

العنوان :  Via Luigi Galvani, 12, 20124 Milano MI, Italy

رقم الهاتف02 69831



تقييم

2509 تقييم

Jasmine K - 12/01/2022 -

Jasmine K

"Outdated hotel, not as shown in pictures on the Hilton website. We were not welcomed upon arriving to this hotel which is disappointing as my boyfriend also holds Diamond status. We were given a completely outdated room. I’ve included photos to show the repairs that need to be done. We spoke with their staff and were offered an identical room with similar issues. After speaking with them a second time they were happy to accommodate and we received a renovated room, which still looked old fashioned and contained some damaged looking furniture. Please, do not book this hotel if you can not safely step at least a foot up into a wet bathtub. Even as young adults we managed to stub our legs and toes on the high edge of the bathtub. To make matters even worse they closed the executive lounge yet their website was still promoting it as open. Instead we were offered 1 drink from a selected (and disappointing) menu at their bar downstairs. Overall we did not have a good experience and would not ever return to this Hotel despite its great location. I don’t fault the staff for our unpleasant stay but they also didn’t go above to accommodate us without us discussing our issues multiple times. It’s extremely inappropriate to sell executive rooms to people if the executive lounge is closed and they are not being offered a satisfactory replacement for the increased price… I give 2 stars only because the staff did show some effort and as I said the location was good as it was near the main train station. Although it’s far too expensive for the experience."

- 2/5
Dylan G - 30/11/2021 -

Dylan G

"We had a great stay! Friendly staff! We were given an early check in which was very appreciated after flying overnight from the US. Got upgraded to a spacious king deluxe room. To my surprise the air conditioning was good in the room compared to other hotels I have experienced in Italy during the fall months. Breakfast in the morning was great as well, nice offerings. Location of this property is very good. It is located only about a 5 minute walk from Milano Centrale train station which makes it very easy to take day trips to other cities using high speed rail or access to the subway. There is also an Aldi next door which is easy to grab things like snacks for the room if you need. Can definitely recommend."

- 5/5
Chekz Krystall - 20/11/2021 -

Chekz Krystall

"Well. Comparing this with the standard Hilton is impossible. It's an old building and so I really can't comment. It's really decent however as a stand alone and for a quick stop. The staff are amazing. They really do the very best to make you comfortable."

- 4/5
Merry Boggs - 15/11/2021 -

Merry Boggs

"Friendly staff! We were welcomed when we checked in. Great location! 4 minute walk to Milan Centrale. Our room was great! Clean and comfortable. Breakfast buffet was wonderful. Fresh fruit. Service awesome."

- 5/5
Hisham Humaid - 14/11/2021 -

Hisham Humaid

"The renovated rooms have eye comfort design. breakfast diverse and delicious The place is nearby central station which make it easy to moving between cities. But the hotel’s view is normal and there is nothing special. Overall I recommend this hotel in Milan"

- 4/5

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